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Clinical Lead (Provider)

For Internal Employees

Position Summary


The Clinical Lead (CL) provides direct clinical oversight, mentorship, and operational leadership for Mobile Wound Care Providers (MD/DO/APRN/PA) and Mobile Wound Care Nurses (LPN) delivering services in home and facility-based settings. This role ensures high-quality, evidence-based wound care delivery; optimal utilization of advanced wound modalities; regulatory compliance; and adherence to Total Wound Care (TWC)  policies and clinical standards.


The Clinical Lead maintains a personal patient caseload while supervising team performance, conducting audits, mentoring clinicians, participating in interdisciplinary review, and reporting performance metrics to executive leadership. The CL functions as a clinical leader, operational liaison, and quality champion within assigned geographic markets.


Department: Clinical Services

Reports To: Chief Clinical Operations Officer (CCOO) and Chief Nursing Officer 

Employment Status: Full-Time

Schedule: Monday through Friday (5) 8-hour shifts (additional availability as operationally required)

Work Location: Mobile (Patient Residences and Residential Facilities)


Essential Duties and Responsibilities


Clinical Leadership & Direct Patient Care

  • Maintain a personal caseload, modeling high-quality wound assessment, treatment planning, documentation, and adherence to TWC standards.

  • Demonstrate clinical excellence and policy adherence, particularly during onboarding and post-orientation provider support.

  • Provide direct patient care during coverage gaps or increased service demand.

  • Ensure appropriate transfer of care and discharge planning when patients require services outside TWC scope.


Team Oversight & Supervision

  • Supervise and support assigned Mobile Wound Care Providers and Mobile Wound Care Nurses.

  • Conduct weekly one-on-one meetings with assigned team members to review:

    • Patient status and wound progression

    • Advanced modality planning

    • Documentation compliance

    • Operational challenges

  • Perform and document monthly or quarterly ride-alongs to observe clinical performance and provide real-time mentorship.

  • Approve and manage Paid Time Off (PTO) requests in alignment with TWC policies and service coverage needs.

  • Balance patient assignments, geographic catchment areas, and schedule saturation in collaboration with clinical leadership.


Advanced Modality & Clinical Performance Oversight

  • Monitor appropriate utilization of advanced wound care treatments, including:

    • Negative Pressure Wound Therapy 

    • Cellular/Tissue-Based Products (CTPs)

    • Offloading and compression therapies

  • Advocate for timely initiation of eligible advanced therapies.

  • Conduct pre- and post-application reviews for skin grafts/CTPs to ensure compliance with documentation, coding, and payer requirements.

  • Identify and address roadblocks to wound closure (e.g., supply issues, payer denials, patient non-compliance).


Performance Improvement & Metrics Management

  • Track and analyze:

    • Wound closure rates

    • Infection management outcomes

    • Hospitalizations

    • Advanced modality utilization

    • Documentation timeliness (e.g., 48-hour chart closure standard)

  • Provide leadership with actionable insights to refine workflows and improve healing metrics.

  • Collaborate with Director of Quality Assurance to reduce documentation deficiencies and improve compliance.


Staff Education & Professional Development

  • Mentor Providers and Nurses in:

    • Advanced wound care modalities

    • Evidence-based treatment strategies

    • Documentation standards

    • LCD compliance and payer requirements

  • Facilitate skills labs, case conferences, and clinical updates.

  •  Foster a collaborative, growth-oriented team culture.

  • Participate in ongoing professional development and remain current with emerging wound care guidelines.


Interdisciplinary Collaboration

  • Participate in interdisciplinary team (IDT) meetings to review complex wounds and align care strategies.

  • Communicate effectively with scheduling, referral sources, executive leadership, and facility administrators.

  • Support internal communication processes to improve workflow efficiency.


Reporting & Executive Communication

  • Submit detailed weekly reports to the CMO, CNO, and Quality Assurance including:

    • Advanced modality utilization and pending approvals

    • Identified operational or clinical roadblocks

    • Performance metrics and quality concerns

    • Recommendations for workflow or policy improvements

    • Provider development observations and feedback


Regulatory & Compliance Oversight

  • Ensure team compliance with:

    • TWC clinical protocols

    • HIPAA regulations

    • CMS guidelines

    • State-specific regulations

    • Payer LCD requirements

  • Remain current on emerging wound care best practices and regulatory updates.

  • Serve as a clinical compliance resource for team members.


Required Skills and Qualifications


Clinical Background

  • Nurse Practitioner (NP), Physician Assistant (PA), MD, DO, or Licensed Practical Nurse (LPN) with advanced wound care experience and leadership background.

  • Active, unrestricted state license.

  • Advanced wound care certification (e.g., CWSP, CWS, ABWM, WOCN) strongly preferred.

  • Experience in mobile or home-based wound care preferred.


Leadership & Analytical Skills

  • Strong ability to interpret clinical data and performance metrics.

  • Demonstrated ability to identify care gaps and implement corrective action plans.

  • Proven leadership capability in interdisciplinary environments.


Communication Skills

  • Excellent interpersonal and written communication skills.

  • Ability to deliver constructive feedback and coach clinicians effectively.

  • Professional executive-level reporting ability.


Regulatory & Operational Knowledge

  • Thorough understanding of HIPAA, CMS, and state regulatory frameworks.

  • Familiarity with payer guidelines for advanced wound modalities.

  • Strong understanding of wound documentation compliance standards.


Technical Proficiency

  • Proficient in EHR systems, reporting tools, and wound tracking platforms.

  • Comfortable performing and training advanced wound care procedures.

  • Strong working knowledge of advanced wound technologies.


Experience Requirements

  • Minimum 3 years of wound care experience.

  • Minimum 1 year in a leadership, supervisory, or preceptor role preferred.

  • Demonstrated success in improving clinical performance metrics.

  • Experience managing interdisciplinary clinical teams.


Physical Requirements

  • Ability to stand and walk for extended periods.

  • Ability to bend, kneel, squat, and twist while delivering patient care.

  • Ability to lift and reposition patients with assistance when necessary.

  • Ability to transport medical equipment and supplies (approximately 10–25 pounds).

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.



Work Environment

  • Mobile clinical environment across patient residences and facilities.

  • Exposure to bloodborne pathogens and infectious materials.

  • Frequent travel within assigned geographic area.


Equal Employment Opportunity Statement

Total Wound Care is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws



To Apply, please complete the following application form: https://freeagent.network/webform/totalwoundcare/internal_job_form

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